Shipping policy

Shipping Policy

Last updated: August 17, 2026

At Happy Gorilla, our products are made to order. Once you place an order, your product is sent to our production partner, where it is printed, prepared, and shipped directly to you.

Order Processing

Because our products are made to order, please allow time for your order to enter production before it ships.

Most orders are generally fulfilled within 2–7 business days, although production times can vary depending on product availability, order volume, and other factors. These timeframes are estimates and are not guaranteed. 

Shipping Times

Once your order has shipped, delivery times depend on the shipping method and destination.

For U.S. orders, available shipping options may include Economy, Standard, Priority, or Express depending on the product and production provider. Estimated delivery times vary by option. 

Your order’s available shipping options and estimated delivery time will be displayed at checkout.

Tracking

Once your order ships, tracking information will be provided when available. Tracking information may take some time to update after the package has been handed to the carrier. 

Shipping Delays

While we work with our fulfillment partners to get your order to you as quickly as possible, Happy Gorilla cannot guarantee specific delivery dates.

Delivery times may be affected by weather, carrier delays, holidays, production delays, incorrect shipping information, or other circumstances outside our control.

Incorrect Shipping Information

Please make sure your shipping address is accurate before completing your order.

If an incorrect or incomplete address is provided, additional shipping charges may apply to resend the order.

Lost or Damaged Packages

If your package arrives damaged or you believe your order has been lost, please contact us as soon as possible at [your customer support email] with your order number and any relevant details.

We’ll work with you and our fulfillment partner to determine the appropriate resolution.

International Shipping

International shipping availability and delivery times vary by product and destination. Additional customs duties, taxes, or fees may apply to international orders and are the responsibility of the customer.

Questions

If you have questions about your order or shipping, please contact us at:

shophappygorilla@gmail.com